How We Use Your Personal Information

We use your information to:

• Ensure our website content is presented effectively and improve the website.
• Communicate with you and provide requested products and services.
• Manage and administer the products and services we provide.
•  Keep you updated on changes to our services.
•  Provide, improve, test, and monitor the effectiveness of our services.
• Develop and test new products and features.
• Monitor metrics such as visitor numbers, traffic, and demographic patterns.
•  Diagnose or fix technological problems.
• Fulfill contractual obligations.
• Provide information about goods and services that may interest you, and notify you of website updates.
• Send newsletters or information about opportunities of interest, respecting your
  preferences.
• Promote safety and security, including verifying accounts and investigating suspicious
  activity.

Who We Share Your Personal Information With

We do not rent or sell your information to third parties outside of Right Time Trading (or our group of companies) without your consent. We impose strict restrictions on how our processors can use and disclose the data we provide. Third parties we share information with include:

• Service Providers and Partners: Technical infrastructure services, trading platforms, client service and support, client onboarding, client identity verification, marketing communications, website management, software and business development services.
• Measurement and Analytics Services: Partners like Google Analytics (non-personally identifiable information only).
  We conduct due diligence to ensure processors provide sufficient safeguards for data governance, security, cyber resilience, reliability, and resources, ensuring compliance with GDPR and protection of data subject rights. Processing by our processor is governed by a contract or other legal act under Union or Member State law. Some third-party recipients may be based outside the EEA; if so, data transfers are based on written agreements using Standard Contractual Clauses approved by the European Commission.
  We share personal information with law enforcement or other authorities if required by law.

Cookie Data

We use cookies and similar technologies to provide and support our services. When you use our website, cookies help distinguish you from other users. For more information, please read our Cookies Policy.

How Our Global Services Operate

Information collected within the EEA may be transferred outside the EEA for the
purposes described in this policy, relying on contractual necessity and compliance with legal obligations. We and our processors use standard contract clauses approved by the European Commission and other lawful means for data transfers from the EEA.

How We Respond to Legal Requests or Prevent Harm

We access, preserve, and share your information with regulators, law enforcement, or others as required by law or to prevent harm. We respond to legal requests in good faith, consistent with international standards, to detect and address fraud, unauthorized use of services, or other illegal activity, and to protect ourselves and others. Information from disabled accounts is retained to prevent repeat abuse.

Your Rights

Under the GDPR, you have several important rights, including:

• Fair processing of information and transparency.
• Right to access personal data via a Subject Access Request.
• Right to correct inaccurate personal data.
• Right to request data erasure when no longer necessary.
• Right to data portability.
• Right to withdraw consent to processing.
• Right to object to direct marketing.
• Right not to be subject to automated decision-making.
• Right to restrict processing in certain circumstances.

To exercise these rights, please email support@righttimetrading.com with enough
information to identify you, proof of identity, and details of your request.

Legal Basis for Processing Personal Data

• We rely on the following lawful bases for processing personal data:
  Contractual Necessity: Necessary for the performance of a contract or to take steps toenter into a contract.
• Compliance with Legal Obligations: Necessary to comply with legal obligations.
• Legitimate Interest: Necessary for our legitimate interests, such as business expansion, fraud prevention, and service improvement, provided these interests do not override the rights of the data subject.

Keeping Your Personal Information Secure

Your data is stored and kept confidential according to applicable data protection
legislation. We have security measures to prevent accidental loss, misuse, unauthorized access, or disclosure. Access to your data is limited to those with a genuine business need, and they are subject to confidentiality. We have procedures for suspected data breaches and will notify you and regulators if required.

Data Retention

We retain personal data for at least five years after account closure to comply with
record-keeping obligations. After this period, data is deleted unless required for a longer period by law or with your consent.

Change of Control

If Right Time Trading is sold or transferred, your information may be part of the assets transferred. The new owner must honor our commitments in this Privacy Policy.

Complaints

If you have a complaint, please contact our Data Protection Officer or client support. You also have the right to lodge a complaint with a supervisory authority.

How to Contact Us

For queries, concerns, or complaints, email us at support@righttimetrading.com.
National Requirements Right Time Trading complies with GDPR and national data protection legislation. If national legislation requires higher protection, those requirements are followed. If our policies are stricter, our policies must be followed.

Changes to This Privacy Notice

This privacy notice was published in June 2024. We may change this policy from time to time and will inform you via our website or email.